Frequently Asked Questions (FAQs)

Welcome to the Under the Sun FAQ section, where we address your queries to ensure a seamless and delightful shopping experience. If you have a question that isn't answered here, please don't hesitate to reach out to our customer support team at support@underthesunshop.in

**1. How do I place an order?

To place an order, simply browse our website, choose the items you love, select your size, and click “Add to Cart”. Follow the checkout process, fill in your details, and make the payment. Once your order is confirmed, you'll receive an email with the order details.

**2. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), and other secure payment methods.

**3. Can I modify or cancel my order after placing it?

Unfortunately, we cannot modify or cancel orders once they have been placed. Please double-check your order before confirming the purchase.

**4. What is your shipping policy?

For detailed information on our shipping policy, including delivery times and international shipping, please visit our Shipping page.

**5. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.

**6. What is your return and exchange policy?

Please refer to our Exchange Policy section for details on our return and exchange process.

**7. Do you offer gift cards?

Yes, we offer digital gift cards. You can purchase them from our website, and they can be redeemed at checkout.

**8. How do I determine my size?

Please refer to our Size Guide for detailed sizing information and tips on how to measure yourself accurately.

**9. What is your approach to sustainability?

We are committed to sustainable fashion. Our garments are crafted using eco-friendly materials and ethical practices. 

**10. How can I contact customer support?

You can reach our customer support team via email at support@underthesunshop.in We are here to assist you from Monday to Friday, 9 AM to 5 PM.

We hope these answers provide clarity. If you have any other questions, feel free to get in touch. Happy shopping!

Under the Sun - Where Your Questions Find Sunshine Answers! 🌞✨